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Neonatal Intensive Care Awareness Month

September 2017 Blog, Stories from the NICU, The Business of Health Care Comments Off on Neonatal Intensive Care Awareness Month

September is Neonatal Intensive Care Awareness month, an observance designed to honor families experiencing a stay in the neonatal intensive care unit (NICU) and the health professionals who care for them. In honor of this, we have dedicated the September Blog to the families who have received NICU care coordination services from ProgenyHealth over the past decade.

ProgenyHealth works with providers and families coordinating the care of thousands of infants admitted to the NICU each year. Partnering with health plans across the United States, ProgenyHealth’s team of physicians, NICU nurses, pediatric nurses, and social workers is improving the health outcomes of these medically fragile infants one baby at a time. To illustrate, we share a story of one of our recent cases…..

Madisyn was born in Tennessee at 25 weeks and four days gestation, weighing only 1 lb. 2 oz. Madisyn, a micro preemie, was placed on a ventilator, required an umbilical IV, a chest tube, a feeding tube, and a PICC line. Schelly, a ProgenyHealth Clinical Care Nurse, worked with the hospital nursing team to manage Madisyn’s inpatient care. Stephanie, a ProgenyHealth Nurse Case Manager, spoke with Madisyn’s mother weekly, given the severity of the case. They discussed Madisyn’s progress, her milestones, upcoming appointments, and recommended vaccinations.  During these calls, Stephanie also addressed any questions or concerns that Mom had about Madisyn’s care. When it came time to take Madisyn home on oxygen, Stephanie coached Madisyn’s Mom through the challenge of caring for Madisyn in the home setting without all the hospital staff around to help. Stephanie became a familiar voice and a dependable and knowledgeable resource for the family.

Madisyn grew and flourished over time. After three long months in the NICU, Madisyn was discharged from the hospital weighing 4 lbs. and 2 oz. On her sixth month birthday, Madisyn had grown to a feisty and respectable 11 lbs.!

This is just one example of the thousands of cases each year in which the ProgenyHealth clinical team coordinates care and guides the family, the provider, and the Plan to a healthy outcome for each NICU baby.

HAPPY NICU Awareness Month!