ProgenyHealth, a NICU company that was not premature!
As we begin a New Year, it’s the perfect time to reflect on the birth of ProgenyHealth and share the story behind its inception…
Ellen Stang, M.D. is a board certified Pediatrician who began her career in private practice in Bucks County, Pennsylvania – a Philadelphia suburb. After many years in private practice, Dr. Stang transitioned into the managed care industry and became a Regional Medical Director at Keystone Mercy Health Plan – one of the largest Medicaid Plans in Pennsylvania. As a Medical Director, she saw how Utilization Management and Case Management programs could make a difference in the quality, cost, and outcomes of care. She worked with nurses and social workers focused on educating members and coordinating the timely delivery of inpatient, outpatient and ancillary services. In her role, she also was part of a case management team that worked with members who faced daily challenges with many social determinants of health that directly contribute to a person’s wellbeing.
One area that Dr. Stang managed at Keystone was the care of infants admitted to hospital Neonatal Intensive Care Units (NICUs) or Special Care Nurseries. Newborns admitted to these specialized departments require care beyond what a normal newborn unit typically delivers. Their care needs can range from needing a little extra support in the first few days of life to having more complex medical conditions requiring extensive care and treatment. Newborns admitted to a NICU or special care nursery are typically the smallest, most fragile patients that a hospital admits. Understandably, because of a number of factors such as length of stay, high tech procedures, expensive equipment, providers’ time, and required care after discharge – the cost of this care is substantial.
Dr. Stang saw wide variations in care and outcomes for these high risk members. She learned that care coordination and member education, when done properly, can lead to consistent, efficient, effective treatment and sustainable quality outcomes. Understanding that this wide variation in treatment was not being sufficiently addressed in the market, and that families need to be supported and involved from the start, she set out to build a company that would fill this substantial need in the marketplace.
Beginning in the office of her suburban Philadelphia home, Dr. Stang began building the NICU Care Management model of the future. She developed a program that included both UM and CM, offered telephonic nurse coverage 24/7, and ran from birth through the first year of life; and the comprehensiveness of the model became one of its most distinguishing features. Since that time, ProgenyHealth has grown considerably and as a result we’re now in our fourth office space in Plymouth Meeting, Pennsylvania.
Incorporated in 2003, Progeny has been focusing on the needs of premature and medically complex newborns for over 13 years. This focus and our team of specialized clinicians has made ProgenyHealth a market leader in providing NICU Care Management Services. The organization speaks at industry conferences, authors journal articles, and publishes white papers on a variety of NICU topics.
What are you doing to ensure that your most fragile pediatric patients get the clinical care needed for a healthy start in life?
Letitia Lieb, MHA is a Strategic Business Executive at ProgenyHealth and focuses on new client implementations and business expansion. She has 25 years of experience in the healthcare industry, including 16 years with managed care organizations. Letitia has a diverse background with demonstrated successes in relationship management, network development, provider communications, client services, and marketing. She is also an active Board Member with United Cerebral Palsy of Philadelphia.