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Recent Posts



Part I: A Mother’s NICU Story

May 11, 2017Blog0 commentsAdministrator

I hadn’t been feeling well that day, kind of achy like the flu, but I figured this was the most exhausting Christmas Break on record, and I was 36½ weeks pregnant, so it made sense that I wasn’t feeling that great. I packed lunches and took the kids to the park. I promised that if everyone came when I said it was time to leave we could get dessert on the way home. After the park and on the way home, I was completely wiped out. I asked my oldest daughter to put on a movie for the younger kids while I took a nap. All the while I was beginning to experience persistent low pressure in my back that I wasn’t going to admit was contractions. It was too early for that to be starting.

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Two’s Company and Three’s a Crowd!

April 24, 2017Blog0 commentsAlice Beaver

April is National Multiple Birth Awareness Month. In 2015, multiple births accounted for 3.6% of all live births. Almost half of all twins are born prematurely and/or have low birth weight; 90% of triplet, quadruplet, and quintuplet babies are born prematurely and/or have low birth weight.

As a nurse case manager at ProgenyHealth, I enjoy helping new parents of multiples work through their own challenges. I recently had the privilege of providing case management to a family with triplets. Alexander, Belle, and Christopher were born at 26 weeks and they each weighed about two pounds. continue reading

Success Through People

March 28, 2017Blog0 commentsKelly Hagelauer

ProgenyHealth has grown at lightning speed since 2014. In just over two years, our managed cases have increased dramatically, leading to staff growth of more than 55%. This need for identifying new resources quickly has helped us to fine tune our process, and we have become quite proficient in recruiting the right people. We’ve learned that making the right hiring choices minimizes our training time, enhances our culture, and reduces turnover. If we do this, the end result will be a better customer experience for our clients! continue reading

The Value of Boutiques in a Big-Box Store World

February 23, 2017Blog0 commentsMarcia Wasserman

Once upon a time, Main Street America was filled with specialty shops that reflected the unique character of the proprietors and offered us very personalized attention. When we looked for a special occasion dress the owner took pride in helping find the perfect fit and if it wasn’t available in the store, they would order it, tailor it, and give us the detailed attention we desired. The florist knew our partner’s favorite color roses and the pharmacist understood the specific health challenges of our families. Specialization and expertise at retail points of purchase are increasingly rare nowadays.

Today we enjoy the convenience of one-stop shopping at national chains that carry the same goods from coast to coast. Our time is valuable so we gravitate towards what is expedient. These mass marketers strive to cover all our needs under one roof. Their big data systems optimize the shelf space, but often I find the selection average. And while it satisfies routine purchases, it falls short when I seek something more unique and personal. For example, while wine is available in the supermarket, I prefer the guidance of the specialty sommelier who helps me better match taste and value. Big box retail stores are losing relevance, while e-commerce and specialty stores grow in appeal. continue reading