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First Year of Life

Hospital discharge doesn’t indicate an end of care; it is a transition to care provided by a variety of outpatient providers, which is coordinated by the ProgenyHealth care managers in conjunction with the baby’s family.

Our clients have realized up to a 50% reduction in readmissions. First Year of Life care management reduces readmissions by encouraging regular pediatric visits, breastfeeding, and RSV vaccines and other wellness practices. Our engagement rate with Medicaid families averages 73% and with commercial families the average is 70%.

ProgenyHealth understands that the transition home can be stressful and the coordination of necessary resources confusing. Our seasoned Case Managers help moms of NICU babies manage ongoing clinical care needs outside of the hospital.

Available 365 days a year, 24/7, our team answers parents’ questions, provides education and appointment reminders, coordinates DME and transportation. They are the family’s lifeline for clinical and emotional support at a time when they need it most!

Our Baby Trax mobile app is available for caregivers to learn about and track their baby’s developmental milestones, view recommended articles and videos, track their baby’s growth, sleep, feedings and more.  They can even use the app to communicate with their ProgenyHealth case manager!  View our introductory video to learn more:


The benefits of breastfeeding are well known and for the preterm baby breastfeeding is especially important since breast milk is easier for the baby to digest than formula. ProgenyHealth partnered with one of its health plan clients to promote breastfeeding through the First Year of Life program. The results exceeded both state and national averages:
  • 18% of breastfeeding moms had no intention of doing so until coached by ProgenyHealth
  • 38% of mothers exclusively breastfed for 6 months (versus national average of 16%)
  • 88% of mothers of Extremely Low Birth Weight infants exclusively breastfed for 6 months.

The outcomes achieved 2020 Healthy People goals along with UNICEF’s Baby Friendly standards.